Privacy Policy

We collect only what we need to dispatch and complete your service, including:

• Contact details: name, phone number, and email address.
• Service details: your location or cross streets, vehicle information, and notes.
• Booking details: the services requested, urgency, and appointment preferences.
• Basic technical information such as browser type and pages visited, used to keep the site working properly.

We use your information to respond to service requests, dispatch a technician, confirm appointments, process deposits, provide customer support, and keep records required for our business and tax obligations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you opt in, we may send you marketing text messages about special offers, discounts, and service updates, and non-marketing text messages about appointment confirmations, dispatch updates, and service notifications.

Message frequency may vary. Message and data rates may apply.

Opt out at any time by replying STOP to any message. Reply HELP for assistance, or call us at (909) 633-9116.

Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchasing any goods or services.

We do not sell your personal information. We share information only with service providers that help us operate — for example our scheduling, payment, and messaging providers — and only as needed to perform those services, or where required by law.

We keep information only as long as needed for the purposes described here or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of marketing messages at any time as described above.

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

We may update this Privacy Policy from time to time. The effective date above reflects the most recent version.

[Highway & Local Tire N Batteries Roadside Service — legal business name to match your EIN documentation]

Phone: (909) 633-9116

Email: [Support email address — to be confirmed]

Mailing address: [Mailing/business address — to be confirmed]

See also our Terms of Service.